Privacy Policy
artclick Inc. ("we", "us"), a company based in Japan, explains below how we handle personal information on artclick tools (https://tools.artclick.jp/) and in the software we provide.
Information we collect
| When you buy | Your email address, name (cardholder name), billing country and postal code (for tax calculation), and the date and amount of the purchase. Card numbers and other payment details are collected and managed by Stripe, Inc.; we never store them |
|---|---|
| When you activate the software | Your license key, a value that identifies your computer (a one-way hash of the device ID; the original ID cannot be recovered), your computer name, the software version, and your IP address |
| When the software checks for updates | Your IP address (recorded in the server access log) |
| When you contact us | Your name, email address and the content of your message |
We never collect the contents of your documents or what you do in the software.
How we use it
- To issue and send license keys, and to activate licenses and manage the number of computers
- To respond to your inquiries and to tell you about updates and important notices
- To prevent misuse
- To issue receipts and invoices, for accounting, and to calculate and pay taxes
The legal bases are the performance of our contract with you, compliance with legal obligations (accounting and tax), and our legitimate interest in preventing misuse.
Sharing and international transfer
We do not share your personal information with third parties without your consent, except as required by law. To process payments and calculate taxes, we share purchase information with Stripe, Inc. (United States). See Stripe's Privacy Policy. Our servers are located in Japan, so your information is stored and processed in Japan.
How long we keep it
We keep purchase and license records for as long as your license is in use and as required by Japanese accounting and tax law (generally 7 years). Inquiries are kept for as long as needed to respond to you.
Your rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop using it. Where applicable law (such as the GDPR) gives you further rights, including the right to lodge a complaint with a supervisory authority, you can exercise them too. Please contact us using the details below; we will verify your identity before responding.
Contact
artclick Inc. (Japan)
support@artclick.jp